SHIPPING + RETURNS

We work to fulfill LACE FLAVORS orders the same day or by the next business day.

Orders placed on weekends, holidays or during high-volume releases may begin processing on the next business day.

Shipping is based on the number of Flavors in your order.

Orders of 3 or more Flavors unlock FREE Priority Shipping.

As soon as your order is fulfilled and a shipping label is created, tracking information will be sent to the email address used at checkout.

Tracking may take a little time to update after the carrier receives your package.

Carrier tracking can occasionally take time to update between scans.

If your tracking has not updated for an unusual amount of time, email us at support@laceflavors.com with your order number and we'll help you review the shipment.

First, check around your delivery location, mailbox, parcel locker and with anyone else at the address who may have received the package.

Carrier scans can occasionally appear before the package is physically located.

If you're still unable to locate it, contact the carrier and email us at support@laceflavors.com with your order number.

Contact us at support@laceflavors.com as soon as possible.

Because we work to fulfill orders quickly, we cannot guarantee that an address can be changed after an order has been placed.

Return requests must be made within 30 days of delivery.

Returned items must be unused, unworn and in their original packaging.

Items that show signs of use, wear, installation or damage after delivery may not be eligible for return.

Eligible exchanges may be accepted for unused items in their original packaging and are subject to product availability.

To request an exchange, email support@laceflavors.com with your order number and the Flavor you'd like to exchange.

Email support@laceflavors.com with:

• Your order number
• The item you want to return or exchange
• The reason for your request

Please wait for return instructions before sending anything back.

Customers are responsible for return shipping costs on standard returns or exchanges.

If LACE FLAVORS made an error with your order or your item arrived damaged, contact us so we can review the issue and make it right.

Email support@laceflavors.com with your order number and a photo of what you received.

We'll review the order and help get the issue corrected.

Contact us at support@laceflavors.com with your order number and clear photos of the item and packaging.

Please contact us as soon as possible after delivery so we can review what happened.

Email support@laceflavors.com with your order number and tell us what's missing.

We'll review the order and help resolve the issue.